• General Shopping tips
• Deposit
• Lay-bys
• Refunds
• Refund Signs
• Warranties

• How OCBA can help you
• Before you lodge a complaint
• Lodging a complaint
• What if your problem can't be fixed?
  

• Money matters
• Compare and save
• Be realistic
• Buying from a licenced dealer
• Checking out the car
• Deciding to buy
• Warranty obligations
• Buying at an auction
• Registration, third partyinsurance and transfer costs
• Problems with a dealer
• Buying from a private seller
  

• Sharing
• Agreements
• Inspection sheet
• Information brochure
• Bond
• Points to remember
• Rent increases
• Leaving early
• Need help
• Checklist
  

Budgeting

• Having a goal
• budget worksheet

Getting Credit

• Which credit option is best for you?
• Credit cards/store cards
• Debit cards
• Personal loans
• Lay-bys
• Rent to buy/own
• Interest free terms

Electronic Banking

• What services are available?
• Some Dos and Don'ts

Avoiding Scams and Ripoffs

• Don't be a sucker
• Who to contact

Smart Cards

• Some Dos and Don'ts